Novotel Brussels City Centre

• Sam Shewie★★★★★3 months ago

  We stayed for 4 nights in March, the hotel is situated in a quiet and clean area about five minutes from the Grand Place (very different to the area around the midi station which was not pleasant!). Metro and tramlines are a two minute walk away and easy to use. The hotel felt like a good place for families, with the pool and children’s games area. The rooms are clean and spacious and the facilities great. We would definitely stay here again and it’s good value for the price.

• Joanna★★★★★5 months ago

  I stayed at the Novotel Hotel Brussels and was pleasantly surprised by how smooth and comfortable the whole experience was. The hotel is modern, bright and well maintained, with a really clean and professional feel as soon as you walk in. The location is excellent too and close enough to walk to the main areas, with plenty of shops, cafés and transport options nearby, but still quiet enough at night to actually relax. My room was spacious for a city hotel, very clean, and had everything I needed: a comfortable bed, good pillows, a proper desk area, and a bathroom that looked newly updated. The soundproofing was great and even though the hotel seemed busy, I barely heard anything from the corridor or outside. The staff were genuinely friendly and always willing to help. Check-in was quick, check-out was simple, and every member of the team I dealt with was polite and welcoming. It makes such a difference when the people working there genuinely look like they care about the guests. Breakfast was a highlight and a good range of hot and cold options, fresh pastries, fruit, juices and proper coffee. The seating area felt relaxed, and nothing seemed rushed or chaotic, even at busier times. Overall, the hotel is well run, clean, comfortable and very reliable. It took all the stress out of the trip, and I’d definitely stay here again the next time I’m in Brussels. Highly recommended.

• Melissa Sevier★★★★★5 months ago

  We stayed during the Christmas market season and enjoyed stunning views of the church and the market right from our room. This was truly one of our best hotel experiences. Our room was outstanding—from the exceptionally comfortable bed to the excellent shower and bathroom. We appreciated the cold refrigerator, kettle and coffee maker, and the easy-to-use TV, which made our stay even more enjoyable. The welcome at reception was friendly and genuinely kind, setting a wonderful tone from the moment we arrived. The location is outstanding, with several clean and convenient parking garages nearby and easy access to public transportation. We plan to visit again and will absolutely stay at this hotel. Highly recommended!

• maria agnese Morando★★★★★2 weeks ago

  Everything would have been perfect except for one significant issue. Upon our arrival, despite having booked a shared room for a conference with a colleague, we were assigned a room with a double bed instead of two separate beds. We immediately asked for a solution, but were informed that no rooms with separate beds were available and that the hotel was fully booked. As a result, no alternative accommodation could be offered. I certainly would not expect this kind of situation from a four-star hotel, especially when hosting business and conference guests. The inconvenience could have been avoided with greater attention to the room assignment and booking details.

• Anusha Sali★★★★★2 months ago

  We just came back from Brussels, loved our stay at Novotel Brussels city centre. The hotel is located in prime location, easy access to metro station. Also have loads of shopping places nearby, c2 shopping mall is amazing. 🤩 it’s walkable distance to main attractions like grand place and mannekin pis. The breakfast menu was great, including English breakfast. 🧇 The pool is small, shallow but clean and sauna is comfortable. Only thing wasn’t good was the bathroom n toilet was separate and no wash basin in toilet. Also due to the central location it’s a bit noisy in the night. But the area is so much better than the midi area near the station. Overall we loved our stay at Novotel city center, the staff was very friendly and helpful. Family friendly atmosphere and have loads of games options for kids. Would love to stay again in future. Thank you so much for this lovely stay Novotel .❤️

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