Hotel Phillips Kansas City, Curio Collection by Hilton

• Lindsay McGinnis★★★★★3 weeks ago

  The hotel itself is beautiful, and the valet staff was easily the highlight of my stay—friendly, professional, and consistently helpful. Unfortunately, the condition of my room was disappointing. There were several cleanliness issues in the bathroom, which I reported to the front desk on two separate occasions. I was assured the concerns would be addressed, but housekeeping’s solution appeared to be making the bed and replacing the towels while leaving the issues I reported untouched. I expected a much higher standard from a Curio Collection by Hilton property. After reading other reviews, it seems these cleanliness concerns are not new. I wish I had looked more closely before booking. While the building is beautiful, I would not stay here again based on my experience.

• Mind Set On Travel★★★★★a month ago

  What a wonderful visit to the Hotel Phillips in Kansas City. Edmund was an excellent host from our check in to our check out. The other hotel staff were also very friendly and made the stay just great. We took advantage of Thursday evening at the Speakeasy in the Lower Lobby level with live Jazz. We also ate at Akoya which is accessed through the lobby and was very amazing Sushi. The room was very spacious and very comfortable bed made for great sleeping. Loved the water pressure and heat of the shower as well. Great visit and keep up the great work.

• Jake W★★★★★a week ago

  I had a wonderful stay at Hotel Phillips this month. The hotel's historic charm and character made for a memorable experience, and the service was excellent throughout my visit. Being just one block from the KC Streetcar made it easy to get around and explore much of Kansas City at no cost. I look forward to staying here again on my next trip.

• Alina Gorbach★★★★★a month ago

  I stayed here for a work conference. The staff was very attentive, room was clean and spacious and when I messaged them to put a fridge and microwave in the middle of the day, it was there before I got back to my room after working. I got two ubereats deliveries there with no problem. One issue was I had no cash to tip housekeeping and up front they have a qr code to tip the front desk- I wish they would also add housekeeping. Also despite the blackout blinds the room was not blacked-out at night- so bring an eye mask if you are sensitive to brightness.

• Amethyst OBrien★★★★★a month ago

  Staff and speakeasy are fantastic, the lobby is gorgeous, and the location is convenient. Luggage storage is not very secure, so I didn't feel comfortable leaving a tote with the desk. The rooms are musty, like there have been issues with moisture in the air system or carpets. The carpets are visibly discolored and wear is obvious on the walls. Light fixtures are very dusty. The shampoo and body wash fragrance is ... An acquired taste. The makeup wipes provided in the bathroom must have been there for an age because they were soured. The most annoying bit was that a coffee maker was provided, the service of each option was for one. All in all, it was okay, but I might try a different spot next time.

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