Hilton Garden Inn Wichita Downtown

• Corbin Isley★★★★★2 months ago

  Decent hotel with kind, welcoming staff. Parking is available for an additional fee, about $1 per hour. The pool is a standout feature, located on the 6th floor with a unique glass section that extends over the edge of the building. The gym is well equipped, though it does not include a sauna. The on-site restaurant offers a solid menu, and the cocktails are excellent.

• Brian Basford★★★★★4 months ago

  Stopped by the Hilton Garden Inn Wichita Downtown and had a great experience. The lobby was very clean and well-kept, and the atmosphere felt modern and welcoming. I grabbed an unsweet tea from the Garden Grille & Bar, which was quick and easy. Special shout-out to Guillermo at the front desk — super friendly, professional, and welcoming. He made the visit even better. Overall, a very positive experience and a hotel that clearly takes pride in presentation and service. Would definitely recommend stopping by if you’re downtown.

• Linda Riley★★★★★7 months ago

  The room was very clean. Bed was comfortable. You need to have some muscles to move the barn-style bathroom door! The shuttle is nice, but very limited hours (6:00-10:00). They can get Lyft, but not after 10:00.

• Micah Pederson★★★★★5 months ago

  We had an incredibly disappointing stay. My son passed away and I brought my other children here on his birthday as a way to have a reprieve from grief and enjoy the pool as a mini retreat. The plan was to arrive at check in, swim as long as we could, and then swim again in the morning until check out. We set off in our swim suits to find the pool and ended up in a locked stair well. After climbing up and down the stairs to all five floors multiple times to check for any unlocked doors, we ended up having to walk through the 6inches of snow and 12 degree weather in our swim suits in the (unplowed) parking lot to get back in through the front doors. The stairwell had a sign that said that key access was needed for stairs three through five, but it was actually every floor and a person is locked out as soon as they try to use the stairs. During our time locked in the stairwell, I called the front desk to ask about how to access the pool and was told that the pool was out of order due to the elevator being broken. While to some this might be a slight inconvenience, it was crushing to my children who are grieving and were looking to enjoy a single night of fun away from reality. The front desk offered us some breakfast coupons or “maybe a discount on snack items” but even that isn’t an option for us due to my children having food allergies/tube feeding. I had saved up money for this little retreat during these painful days and it’s just so disappointing that there wasn’t some kind of notification about the pool situation (even a sign at the front desk for people to see coming in), as we definitely would’ve found a different option instead of just sitting in a hotel room with no pool to enjoy. This was after we had tried to do this little “grief escape” a few months and couldn’t because the reservation had been messed up and our room ended up being given away. At least that time, I was reimbursed. After this, I don’t believe we will attempt this hotel again, even as excited as we were to try to the very cool pool.

• Ian MacDonald★★★★★2 months ago

  A major item with this hotel is the street noise from trucks and motorcycles. It’s not constant but loud and happens as intermittently all hours. If you’re staying here, bring ear plugs and would suggest a non street facing room. Other than that it was a nice play to stay downtown.

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