Anaheim Element by Westin Resort Convention Center

• Meghan Kosequat★★★★★a month ago

  Absolutely loved our stay! My kids loved the bunk beds! Everything was clean and location was perfection. So close to Disney! So close the walk is only 20 min! We even needed pediatric urgent care which was only 12 min away with many surrounding pharmacies. Breakfast is fantastic. Bedding was so comfy. Only bummer I’d say is have to pay for parking.

• rachel davis★★★★★2 months ago

  This is our second time staying at this hotel Location to use for my daughter's birthday weekend. Unfortunately, this stay was disappointing due to the cleanliness of our room and the way our concerns were handled. After spending a long day at Disneyland on Friday, we returned to the hotel exhausted and ready to rest for the night. I put my daughter into her bed first, which appeared fine. However, when my husband and I pulled back the blankets on our bed, we found it covered in food crumbs from the previous guest. It was very obvious that the housekeeping staff had not properly checked or cleaned the bedding and had simply remade the bed. In addition, the kitchenette countertops were also dirty. Thankfully, I always travel with Clorox disinfecting spray so I was able to clean the surfaces myself, but that should not be necessary when staying at a hotel of this standard. I called the front desk around 10 PM to report the issue and explain what we had experienced, but the staff member I spoke with seemed unapologetic and showed very little concern regarding the situation. Maybe if i was one of those disney influencers, they would've been more attentive. I took pictures, which doesn't really do it justice. You could see clearly some bacon bits, but the crumbs were heavily loaded in the bed. It took us a while to swipe everything off. The next day, we headed off to Disneyland in the morning. As it was my daughter's 7th birthday. After spending about eight hours at the parks, we decided to return to the hotel to change clothes, rest for a bit, and then head back out for the evening. When we entered our room, housekeeping still had not serviced it. As soon as we closed the door, housekeeping knocked around 5 PM. We took that opportunity to head downstairs and give them a chance to properly clean the room and change the bedding as we had specifically requested the night before. However, when we returned, it became clear that the sheets had still not been changed. Before leaving the room, we intentionally left a candy wrapper at the bottom of the bed to confirm whether the bedding had actually been replaced, and the wrapper was still there. That was extremely disappointing and honestly unacceptable, especially after already bringing the cleanliness issue to the hotel's attention the night before. After a full day at Disneyland, the last thing we expected was to deal with an unclean room and an unsympathetic response from staff. I understand that mistakes can happen, but cleanliness and customer service should be a priority, especially for returning guests. Unfortunately, this experience left us disappointed.

• Stephanie Ryan★★★★★5 months ago

  We’ve stayed at the Element Anaheim Resort Convention Center four times now, and we honestly don’t have any plans to try another hotel because we love it here so much. It has become our go-to spot for our Disney trips! The entire property and rooms are always incredibly clean, which is huge for me. The staff is consistently friendly and welcoming, and the complimentary breakfast is such a bonus — it’s not just your typical hotel breakfast. It’s delicious, fresh, and has healthy options, which we really appreciate before long park days. We’ve stayed in both the Family Studio Suite and the 2 Queen room, and both were wonderful. The Family Studio Suite is especially great for families. The kitchenette is fully stocked with everything you could possibly need, making it easy to prepare snacks or simple meals. The layout is thoughtfully designed — the king bed is separated from the bunk beds and pull-out couch by the bathroom area, which gives everyone a bit of privacy. I also love that there’s a full-length mirror on the back of the bathroom door, so even if someone is inside, others can still get ready outside. It’s such a small detail, but so convenient! We always feel comfortable, relaxed, and well taken care of when we stay here. Highly recommend for families visiting Disneyland — we’ll definitely be back again!

• Srikanth Patil★★★★★4 months ago

  Stayed at Element Anaheim Convention Center from March 19–22 during our Disneyland trip, and it was a fantastic experience! The rooms were super clean, modern, and very well maintained. You can tell the entire property is kept in great condition, which made our stay really comfortable. The staff were incredibly friendly and welcoming, which made the experience even better. One of the highlights was the breakfast, definitely better than what I’ve experienced at similar Marriott-level properties. Great variety and quality to start the day right. The location is also very convenient, about a 15-minute walk to Disneyland, which made it easy to go back and forth without hassle. If you don’t feel like walking, you can also grab a day pass for the ART Route 7 (Clementine line). Overall, highly recommend this hotel for anyone visiting Disneyland. Great value, clean, and very comfortable stay!

• Laura Bowden★★★★★2 weeks ago

  Stayed here for 3 nights for a trip to Disneyland. Highly recommend. The room was clean and modern. The whole property is in great shape and a great location with walking distance to the theme parks. I absolutely will plan to stay here again the next time we visit.

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