Wyndham Independence

Largest single room: 4 800 m² across 11 configurable spaces.

• Michael Ortiz Cruz★★★★★a month ago

  This is by far the worst hotel I have ever visited. The hotel and the rooms were not clean. The hotel rooms had trash outside of guest doors that simply laid there for various days without clean-up. The room I stayed at had some garbage under the bed and the bed was made incorrectly so it was easily visible. I stayed there for one night. My key card, however, failed me four different times eventually locking me out of my room for 40 minutes while maintenance decided to address the issue. The long repeated walks from my room to the hotel lobby almost met my daily step goals, so at least there was a silver lining. The reason I booked the hotel was the pool and hot tub. Those were closed with no forewarning. It was hard to sleep in that room as the water tank in the toilet decided to fill itself in a very loud manner throughout the night. Consider buying a tent and camping outside before booking this hotel room. You would probably be as comfortable outside, if not more, than at this hotel. You would certainly save the money.

• Nancy Miller★★★★★3 months ago

  I stayed at this hotel for one night. The price was a good one. The pool is really nice and the lobby nice. The room itself was clean and what I would expect. The only issues I had was the roof leaked on main floor in the hallways in a few spots and there was wet floor signs and 5 gallon buckets to catch the water. If it had not been raining I am sure I would have never noticed it. One elevator was broken and the other the door was not aligned and scraped metal each time it closed. The door to my room also stuck and it took a lot of work to open it. Overall I would still stay again for a short trip it was definitely worth the $67 a night I gave for the room. I wasn't on vacation just passing through so it worked out well for me. If they fix the issues I am sure they could charge more for the rooms. The staff was not super friendly but weren't rude either.

• urneighborhoodsavage★★★★★a month ago

  we checked in a few weeks ago, and the room did NOT match the vibe of the lobby. Front desk & lobby area was nice! Unfortunately our room was not even close to that. It was missing a shower curtain, the beds didn’t look clean, and there was cleaning supplies and a vacuum left in the closet. Probably won’t visit again.

• Leonard Proctor★★★★★2 months ago

  Well, the only good thing is can say about this hotel is that the water pressure was great and the water was hot. Now, when we arrived both elevators were working, two days later we were down to one elevator and the lights weren't working. The side doors didn't lock after a specific time after hours so anyone could just walk in. They have 5 floors and all had ice machines but only one worked. We only stuck in there because it was close to the family and friends we were here to see.

• Shawna Wade★★★★★4 months ago

  I am writing to express my sincere gratitude and commend one of your exceptional team members, Lanisha, for her outstanding contributions during our recent time with your establishment. From the moment my family and I arrived, Lanisha consistently demonstrated a remarkable level of professionalism and attentiveness. Her dedication to ensuring our comfort and satisfaction went above and beyond our expectations. She possesses an extraordinary talent for customer service, anticipating our needs and proactively assisting us with genuine warmth and efficiency. Lanisha's exemplary commitment truly transformed our visit, making it not just enjoyable, but genuinely memorable and delightful for my entire family. Her positive attitude and proactive approach are invaluable, and she is a significant asset to your team. We are incredibly appreciative of the positive impact Lanisha had on our experience and believe her efforts deserve special recognition.

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