The St. Regis Singapore

• Alywin Chan★★★★★a month ago

  We recently celebrated our anniversary at The St. Regis Singapore, and it was nothing short of spectacular. From the moment we arrived, we were wrapped in pure luxury and treated to an unforgettable experience. ​The Room & Amenities ​The room itself was stunning—elegantly designed, incredibly spacious, and perfectly appointed with gorgeous herringbone wooden floors and luxurious marble finishes. The attention to detail was exceptional, from the beautifully set tea service surrounded by fresh rose petals to the exquisite custom anniversary cake that made us feel so incredibly celebrated. The bathroom was an absolute sanctuary, featuring a massive freestanding tub and premium finishes that felt like a private spa. ​World-Class Service ​What truly sets the St. Regis apart, however, is the flawless service. The signature butler service was attentive and seamless, ensuring our every need was met. A standout highlight of our stay was witnessing the iconic evening champagne sabering ritual in the grand lobby—a spectacular tradition that added a wonderful touch of theater and sophistication to our special weekend. Even a relaxing afternoon by the pool was elevated by the beautiful, serene surroundings and the hotel's striking signature sculptures. ​Final Verdict ​If you are looking to celebrate a special milestone or simply want a flawless luxury staycation, the St. Regis Singapore delivers on every front. The perfect blend of timeless elegance, personalized touches, and top-tier service. We cannot wait to return!

• LW★★★★★4 months ago

  Very good service! Rooms were nice and clean, toilet amenities were top notch. Kumar (butler) served us our welcome drinks and was extremely helpful and kind to us throughout our entire stay. Kumar is very knowledgeable about the history of St Regis and even went on to explain the details to us. Very cool. At 630PM they open a bottle of champagne with a knife, very nice! The room service food was amazing, I love the salmon. I think about it everyday, I will want to eat it again. The gym is well equipped, they have a cool machine that can analyse your body, fat percentage, muscle mass. However I was a little upset that the staff do not really know what is going on, so they told us that Sophia opens at 630pm for dinner and we can just come down from our room and dine in. They did not inform us that you HAVE to make a booking otherwise there wouldn’t be any tables for you. We checked in around 3PM or so and waited till 630pm, went down, and they told us they had no tables and we had to wait till 830pm for an available table. By that time we didn’t eat for the entire day so we were upset and didn’t want to wait another 2 hours, which was why we had to order room service. Hopefully the staff can be more mindful and let us know? If we had known we would have booked the table at 3PM immediately. Other than that, the hotel is lovely, rooms are so comfortable, the pillows and bed are so soft. Toilet is amazing as well! The breakfast was super tasty too.

• Sangeetha Thulasi Jaya Raman★★★★★6 months ago

  I had an amazing stay at The St. Regis Singapore. The service was exceptional .Everyone was warm, professional, and really attentive. The room was spacious, beautifully decorated, and very comfortable. I especially loved the butler service. It really made the stay feel extra special. The facilities were great, and the location was convenient too. Breakfast was delicious with plenty of choices. I would definitely come back again.

• low jin wee★★★★★5 months ago

  Had a really great stay at St. Regis Singapore over the weekend. The hotel is beautiful and the room was clean, spacious, and very luxurious — we enjoyed our stay a lot. Special shoutout to Jean, who went the extra mile to make our anniversary memorable by surprising us with a St. Regis bear and helping to take a photo that was later sent to us. It was such a thoughtful touch and really made our day. Overall, the service was excellent from start to finish and truly exceeded our expectations. We were blown away and would definitely return again if we have the chance.

• H W★★★★★5 months ago

  Locals warned us not to stay here, we thought given the new renovation and St. Regis brand was worth a shot and the whole experience was horrible. 1. Took 3 hours to check in, and missed every deadline they provided. Room wasn't ready until 6pm after telling us 4pm and 5pm it would be, and we got downgraded floor from what we booked "penthouse" room to a lower floor. Didn't provide us Amex benefits either 2. Service is horrendous, takes 1-2 hours to get anything, have to call multiple times to remind staff. Staff continually points fingers at other departments indicating it's "not their problem" 3. We did laundry and they destroyed one of our expensive polo shirts, with clear bleach stains. We escalated after speaking to 3 different "butlers" and had to wait an extra day because "manager isn't on duty during new years," and when the manager (Rachel) showed up they refused to acknowledge or compensate us, simply said "there is no solution" to this, and blaming us instead. Total waste of time, didn't even provide a single option to make us feel better about the situation. As a Hyatt Globalist member, and previous Hilton Diamond, have never experienced such terrible service, let alone at a St Regis. We stayed at Marina Bay Sands for 3 nights prior and it was amazing.

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