Ramada by Wyndam Independence

Largest single room: 3 600 m² across 8 configurable spaces.

• Rosalyn Burns★★★★★3 months ago

  Absolutely diabolical, From walking in to the front desk attendant arguing very loud on cellphone with her partners whereabouts, along with a guest in the lobby yelling about the poor conditions of the hotel. I thought she was just having a bad day( Turns out she was right) To having to carry heavy and lots of bags up the stairs because the elevator doesn't work, neither does the pool nor my toilet, so now im in the room where the bed is definitely leaning, there's also the most molded piece of food next to bed , it was furry lol, to mold on multiple parts of the ceiling ,, to the biggest hair ball in the sink , hair all over the bathroom floor (definitely pubs) the bathroom toilet leaks every flush the sink clogs every wash (definitely the hair bush in the sink)now I checked the bed for bugs (in my mind .I was convinced that there'sdefinitely bugs ' in my mind) found nothing but more hair and Stains , Screw it I have to take a nap I close my eyes only to hear the neighbors throwing someones things out in the hall saying " get out" ok great no nap, so I'll do other things like get dolled meanwhile the smoke detector and evacuation sirens are blaring and for about 20 minutes long, I didn't stay the night I came back in the morning being that it was a 3 night stay . next morning to go request clean towels. They are out at the moment (that lasted the entire weekend) SO now my kid and I decided to explore the hotel for fun, only to run in to other guest, who immediately said , I hope your writing a letter (which means a review)out the blue Then she stated that she was moved out of one room because of bugs ( I KNEW IT )to another filthy room on the fifth floor and she was elderly. Oh BTW a huge black spider was crawling in the bed by the end of the night....This is the only some of the things I have never written an review , I had to! Im very aware of the low star rating however this hotel has to be illegal.

• Anthony M★★★★★4 months ago

  cant speak of the service based on my review but we have witnessed and assisted today feb 3rd and 4th 2026 multiple vehicles stuck in the parking lot due to heavy unplowed snow. one lady waiting for roadside for 4 hours for a winchout because of 8inch+ deep unplowed snow and ice. you would think a hotel would care enough about business to plow customer parking spaces in both the side and rear of the building but this location does not. the side spaces that are at a downward slope are unplowed. just mashed down from 4x4 vehicles parking there and the rear is totally unplowed. barely navigated it with my 4x4 truck and watched multiple people pull up and turn around going to a different hotel because of this. if the space customers are supposed to trust to leave their vehicles in is not taken care of, can we trust the service and quality of the hotel itself? attempted to call the front desk to alert them after i left. 2am, should not be super busy. yet phone range for 90 seconds. i cannot imagine if there was an emergency here if anyone would respond. just all around bad experience. i will personally never book a room here nor will my friends and family.

• True American★★★★★a month ago

  This has got to be the worst hotel I've ever seen in my life. I booked several rooms for several employees that were working in the area. Upon check-in late at night, they discovered that the toilets were leaking. The bed sheets had feces on it. The pillowcases had urine stains on them. There were bugs in the room, and none of them could breathe because of the bad atmosphere. I tried to work with the hotel to get my money back for the group rate that I paid and they refused. Absolutely a zero star rating if I could give it. Terrible terrible hotel stay away run for your lives.

• Nicole V★★★★★2 weeks ago

  DO NOT STAY HERE!!! READ BELOW The hotel was so dirty and disgusting, hallways were covered in dirty floors, the room we we're given had dirt all over the floors never vacuumed, old toilet paper let on the roll In the bathroom, both beds had stains on the sheets including blood stains and a urine stain, and the room AC was broken. Then when the front desk offered to switch our room they wrote the wrong room number down on the card so we (my husband who's got a medical condition) had to roam the halls carrying all our bags because there were no carts available to carry luggage, come to find out the front desk wrote a room number down that didn't exist. Next the front desk told is the pool was open till 11pm the who reason we chose your hotel was because there was an indoor pool, we didn't not get to swim once because we went down at 7:45pm and the pool actually closes at 8pm, we were yet again given wrong information. Lastly there was prostitution going on in the parking lot and the outside of the building was drowning in overflowing trash cans and trash all over the parking lot needless to stay this was the worse experience we have ever been in we will never recommend this hotel location to anyone

• Octavia★★★★★8 months ago

  Do not ignore the reviews.Google should give an option for 0 star review. This place is nasty. I tried to stay 3 nights and could only stay 1. There were bugs ants and another unknown bug. As I sleep last night a bug bite me on my leg. As I was trying to eat ants and the unknown bug was crawling on the desk/table. Before I really decided to check out I used the restroom and the toilet backup. I then called the front desk and made them aware and no one showed up. I had to check out at that point. When I checked out the desk clerk attempted to charge my card for $117.00. I went back to ask her why was my card being charged. She said, oh thats what they charged. I said I paid through priceline but okay. I am very disappointed. Do not stay at this hotel. They first need to clean up the correctly. It is very unsanitary. I actually took my own cleaning products but it did not help me from getting bite by the unknown bug. I am itching. I have to take another shower from being in that place. So, Disappointed

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