AC Hotel San Antonio Riverwalk

• Roxzelle West★★★★★4 months ago

  Exceptional Event Hosting & Elite Staff! I recently ran a conference at the AC Hotel San Antonio Riverwalk and it was a 10/10 experience. The hotel itself is beautiful and the location is unbeatable, but the service is what really earned this five-star review. ​The food was delicious and every detail was handled perfectly, but the biggest shout-out goes to Gabbi our banquets manager. She was absolutely outstanding. Gabbi went above and beyond at every single step to ensure our event was seamless. Her professionalism and proactive attitude made my life as an organizer so much easier. If you are planning an event in San Antonio, ask for Gabbi—she and her team are elite!

• Mia Rivera★★★★★4 months ago

  After a long delayed flight, my friend and I arrived at the AC Hotel exhausted, and Carter at the front desk immediately turned our night around. He was welcoming, kind, and incredibly helpful even though I wasn’t the one staying. His positive attitude and great service made a huge difference when we were both so tired. Truly top-tier hospitality. Thank you, Carter. The rooms were clean, our view was meh but what can you do about that. all the staff were kind and attentive. We will definitely be booking again!

• Ellie Haugen★★★★★5 months ago

  We loved our stay at this hotel! Our favorite amenities included both a lobby and rooftop bar/restaurant, free brewed Starbucks coffee in the lobby every morning, and water refill stations on every floor. The rooms were clean, and the beds were comfy. It had great access to the riverwalk. The staff was friendly and helpful. The only drawback in my opinion was minimal dresser and hanging space for clothes. We would definitely stay here again!

• Julissa Rivas★★★★★a month ago

  Had a wonderful experience at the hotel. The staff are great and were accommodating. I appreciate the fact that they can hold on to our luggage even after we check out of the hotel. Shout out to Chris! Thank you Chris for checking out our luggage!

• Lori Henz★★★★★5 months ago

  The music from the light show across the street is horrendously loud and it plays until 10 pm. You can hear road noise and everything happening on the street to include the beeping from the walk signal on crosswalks below, even 9 stories up. Cars racing all night… every single sound! The hotel is clean and the staff is very thoughtful however the sounds from street level and across the street are unacceptable.

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