Hilton Garden Inn

Largest single room: 1 056 m² across 2 configurable spaces.

• Holli Johnson★★★★★4 months ago

  We had such an amazing experience here! From the moment we arrived, the entire staff was incredibly friendly, welcoming, and genuinely helpful. The room was absolutely beautiful—very clean, comfortable, and the view was amazing. It was 100% worth it and made our stay feel even more special. A huge shoutout to the Front Desk Manager, Adam, who truly went above and beyond for us. He made sure our visit was not just good, but memorable, and that meant more than we can put into words. You can tell how passionate he is about what he does. We also had the pleasure of being taken care of by Bree, the bar supervisor, who was fantastic and added to the great experience. We booked the Valentine’s dinner for two, and it did not disappoint! The 12 oz ribeye was cooked perfectly, the garlic mashed potatoes were delicious, the salads were fresh, and the chocolate-covered strawberries were the perfect touch. During dinner, the entertainment was top-notch—seriously impressive talent, and he had us laughing the whole time. Also, shoutout to that sparkly jacket… iconic ✨ Overall, every single staff member played a part in making our stay unforgettable, and we are so grateful. We will absolutely be back!

• David★★★★★6 months ago

  This hotel is very nice, the staff are friendly, the rooms are quiet. There is a parking garage next door that doesn’t say it is for the hotel, this confused me when I arrived. The hotel is safe, outside of the hotel not so much. I am pretty sure I saw a security guard in the hotel the morning that I left. They have a pool, fitness place, and a restaurant. I liked the gentleman at the front desk they did and excellent job and were friendly and good at customer service.

• Heather Tuttle★★★★★6 months ago

  This was my first visit to "The Zoo!" I could not be more pleased with the service and accomodations for this Hilton property. I arrived pretty early and the front desk personnel went out of his way to find me an early check in. The rooms a large, yet cozy, despite the frozen hellscape outside!! I would highly recommend this property. It is centrally located and very close to the medical school.

• Kelsey Lorichon★★★★★8 months ago

  I stayed here last month for a conference and use my work card that is tax exempt. I checked out a month ago with the promise of the tax refund and there is no refund. After calling the hotel and the advanced payment number they've given me numerous amounts of times from my stay I have been promised a refund of the taxes up until today. When I called again since no refund shoed up on the card I was told I would no longer be given the refund of those taxes. I gave the hotel my tax exempt paperwork 1 week before checking in. All your representatives do is send me another phone number who says they will fix this and issue the refund but 1.5 weeks later there is no refund. I have been told 3 separate time that a refund will be issued and never was and now they are no longer giving the refund?? Customer service is HORRIBLE. I left the manager of the hotel a voicemail and have to call back AGAIN. Similar to other reviews the bathroom wasn't very clean at all. It had hairs in the shower and on the floor. This whole experience has been terrible. I will never stay with Hilton again.

• J H★★★★★3 months ago

  Newly remodeled rooms, bathroom was already beat up though. Parking is inconvenient plus $20 overnight parking. Parking doesn’t have in/out privileges so you have to pay every time you come and go along with the $20 overnight charge. Dinner at the restaurant was good, friendly staff. Breakfast in the morning was with a rude lady standing behind the bar not acknowledging people and had an attitude while talking to another customer, I ended up just grabbing a coffee and leaving rather than deal with her for breakfast. I’ll be in town frequently for work, unsure if I’ll stay here again or go elsewhere.

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