Eastgate Hotel, BW Signature Collection

Largest single room: 1 200 m² across 4 configurable spaces.

• melissa★★★★★4 months ago

  This hotel has all the necessities for a nice stay. The beds and pillows were so comfy. The room with two queen beds- spacious. Breakfast had all the things- hot and cold. Wish there was a restaurant on site. The front desk staff were great! Housekeeping could use a chat about cleaning guests rooms during their stay as ours wasn’t cleaned, but front desk staff helped make it right. I appreciate an every other day cleaning at least. Location great for Bellevue business trips. Will definitely stay here again.

• Dr. Gatieh Nacario★★★★★2 weeks ago

  We were scheduled to check in at 3 PM, but as we arrived quite early, I inquired about an early check-in at 11 AM. I was informed there would be a $50 charge, but upon our arrival, this fee was graciously waived, and we were also provided with complimentary overnight parking. It was truly wonderful! Our room was exceptionally spacious and superb. I wholeheartedly recommend this establishment.

• King Leong Lee★★★★★2 weeks ago

  This hotel trick consumer with fake lower price when we booked online. They only charge for the room fee but exclude all the taxes. But all the taxes charges come later after we check out. Their confirmation email said parking fee is $5 per night. But the actual charge turn out to be $7. I am not sure this consider cheating consumer. When I call them later, a woman, namely Marry claim herself as the highest management person of this property keep denied all the facts above. Basically she demonstrated the worst customer service I have ever met in my life. She promised to refund the extra parking fee, but still never do that after 2 weeks. I strongly encourage Best Western increase the education to their people about the basic of quality customer service before their reputation is completely tarnished by such "manager"

• Eric Hagen★★★★★2 months ago

  I stayed here for six months. It was my home away from home and I couldn't be more pleased. The front desk staff is solid, especially Edna, who always went above and beyond. The rooms are comfortable and relaxing. The breakfast was nice, with a variety of options that never got boring. You can't go wrong with the location; it's 15 minutes from downtown Seattle, close to two grocery stores and about 50 different places to eat. If you're visiting Seattle and looking for a good place to stay, this is that place.

• Thomas Green★★★★★3 months ago

  A good impression forms almost straight away. The reception team were warm, capable, and attentive, making arrival feel effortless from the start. The room was spotless and quietly comfortable, breakfast was simple but clearly prepared with care, and the peaceful surroundings made restful sleep come easily. What stands out most, though, is the value. The standard of comfort and attention feels noticeably above what the price suggests, which makes this place easy to recommend and even easier to return to.

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