Based on the calculated score of 74/100, Vilnius should focus on enhancing comprehensive accessibility standards and information systems to elevate its inclusive business tourism offering from good to outstanding. Physical Infrastructure Accessibility Enhancement: Conduct a comprehensive accessibility audit of all pedestrian routes connecting major business venues, hotels, and the Old Town, creating a prioritized remediation plan for sidewalks, curb cuts, and tactile paving. Implement a pilot program in the main conference district (around LITEXPO and major hotels) to establish gold-standard accessible pathways with clear wayfinding, similar to Barcelona's accessible route mapping project. For UNESCO-protected Old Town venues, develop innovative solutions such as portable ramps, alternative accessible entrances, and virtual participation options for venues where physical modifications are restricted, ensuring no business event is completely inaccessible. Standardized Inclusive Transportation and Accommodation Services: Establish a certification program for hotels, venues, and transportation providers that meet defined accessibility standards, creating a verified 'Accessible Vilnius' network similar to Singapore's Accessibility Mark scheme. Require all certified venues to provide detailed accessibility information including entrance accessibility, elevator dimensions, accessible restroom locations, hearing loop systems, and available support services. Partner with ride-sharing services and taxi companies to guarantee a minimum fleet percentage of wheelchair-accessible vehicles with advance booking options, and create dedicated accessible transportation routes connecting the airport, hotels, and major conference venues with guaranteed service levels. Comprehensive Digital Information Accessibility Platform: Develop a dedicated 'Accessible Vilnius Business Events' web portal and mobile app that provides detailed, verified accessibility information for all venues, hotels, restaurants, and transportation options, with features including 360-degree virtual tours, detailed facility specifications, and user reviews from travelers with diverse needs. Ensure all official tourism and convention bureau websites meet WCAG 2.1 AA standards with screen reader compatibility, alternative text for images, and content available in multiple formats. Create downloadable accessibility guides for different needs (mobility, visual, hearing, cognitive) with clear maps showing accessible routes, facilities, and emergency services, distributed proactively to all event organizers during the planning phase. Specialized Business Services Excellence Program: Establish an 'Accessibility Concierge Service' through the local DMO that provides dedicated support for event planners and attendees with special needs, offering pre-event consultations, on-site coordination, and real-time problem-solving during events, modeled after Vienna's successful convention bureau accessibility services. Require all major conference venues to maintain an inventory of assistive technologies including hearing loop systems, sign language interpretation services, accessible presentation equipment, and adjustable-height workstations, with staff trained in their operation. Develop partnerships with local disability organizations to provide training programs for venue staff, hospitality workers, and service providers on disability awareness, appropriate assistance techniques, and inclusive communication, ensuring consistent service quality across the entire business events ecosystem. Pilot Program and Measurement: Launch a flagship 'Fully Accessible Conference' pilot at LITEXPO or a major hotel venue, implementing all recommended standards and documenting best practices, challenges, and solutions to create a replicable model. Establish measurable outcomes including the percentage of certified accessible venues, user satisfaction ratings from attendees with accessibility needs, reduction in reported accessibility barriers, and increased business event bookings specifically citing accessibility as a decision factor, with annual public reporting to demonstrate continuous improvement and accountability.