While St. Moritz demonstrates strong accessibility performance with a score of 85/100, the destination can enhance its position as a leader in inclusive business tourism by addressing specific gaps in information accessibility and expanding comprehensive coverage across its Alpine terrain. Key improvement recommendations include: Physical Infrastructure Enhancement: Conduct a comprehensive accessibility audit of all pedestrian routes between major hotels, conference venues, and business districts to identify and remediate gaps in sidewalk accessibility, particularly during winter conditions. Implement heated walkway systems and improved snow removal protocols on key business routes, following examples from Scandinavian destinations like Oslo that maintain year-round accessible pathways. Install tactile paving and improved wayfinding signage at all major intersections and venue entrances to assist visually impaired travelers. This infrastructure investment would directly address the natural terrain challenges and ensure consistent accessibility across all seasons. Comprehensive Transportation Accessibility: Expand the adapted transportation network by ensuring all cable cars and mountain railways are equipped with wheelchair accessibility, not just select routes. Partner with the Rhaetian Railway to introduce a dedicated accessible transport booking system similar to the UK's Passenger Assist service, allowing business travelers to pre-arrange assistance and guarantee accessible connections. Develop an accessible shuttle service connecting all major business hotels and conference venues with trained staff and real-time tracking, ensuring reliable transportation for delegates with mobility challenges throughout their stay. Enhanced Digital Information and Accessibility Resources: Develop a comprehensive, WCAG 2.1 AA-compliant accessibility portal on the St. Moritz tourism and convention website, providing detailed accessibility information for all hotels, venues, restaurants, and attractions. Include virtual accessibility tours, downloadable accessibility guides in multiple formats, and real-time accessibility status updates. Model this after Barcelona's accessible tourism platform which provides filterable accessibility information and user reviews. Create multilingual accessibility maps with detailed information on accessible routes, facilities, and services, available both digitally and in physical formats at all major venues and hotels. Specialized Business Services Expansion: Establish a dedicated accessibility concierge service within the DMO specifically for business event planners, offering end-to-end support from site inspections to event execution. This service should maintain a database of accessibility equipment rental options, including assistive listening devices, adjustable-height presentation equipment, and accessible registration systems. Develop partnerships with specialized service providers to offer real-time captioning, remote sign language interpretation via video, and accessible event app technology as standard options for all conference packages. Pilot this program with major annual business events to demonstrate measurable improvements in attendee satisfaction and inclusion metrics, positioning St. Moritz as the premier accessible Alpine business destination.