Saranda requires a comprehensive accessibility enhancement program to bridge the gap between its emerging modern infrastructure and the need for consistent, destination-wide inclusive business tourism standards. To elevate the destination from its current transitional state to a fully accessible business events hub, the following strategic actions should be prioritized: Physical Infrastructure Accessibility: Implement a systematic accessibility audit and retrofit program for historic areas and older establishments, beginning with a pilot project in the city center that addresses the challenges posed by hilly terrain through installation of accessible pathways, handrails, and where feasible, inclined elevators or platform lifts similar to those used in coastal Mediterranean destinations like Dubrovnik. Establish mandatory minimum accessibility standards for all business event venues and accommodations, with a certification program that recognizes properties meeting international guidelines such as ADA or EU accessibility standards, creating a clear quality benchmark for event planners. Inclusive Transportation and Accommodation Services: Develop a dedicated accessible transportation network connecting key business venues, hotels, and the airport project, featuring wheelchair-accessible shuttle services and taxi fleets with trained drivers, modeled after successful programs in emerging destinations like Budva, Montenegro. Create an accessible accommodation registry with detailed, verified information about specific accessibility features at each property, including room layouts, bathroom configurations, and emergency evacuation procedures, allowing event planners to make informed decisions without requiring on-site inspections. Information Accessibility: Launch a comprehensive digital accessibility platform with a dedicated section on the destination's official website providing detailed accessibility information for all business venues, hotels, restaurants, and transportation options, including virtual tours, photographs of accessible features, and downloadable accessibility guides in multiple languages and formats (large print, screen-reader compatible). Install consistent, multilingual accessible signposting throughout the destination using international symbols and tactile elements, with particular focus on business districts, conference venues, and transportation hubs, ensuring wayfinding is intuitive for all visitors regardless of ability. Business Services for Travelers with Special Needs: Establish an accessibility concierge service through the local DMO specifically for business event planners, providing pre-event consultations, on-site coordination during events, and access to specialized equipment rental (wheelchair ramps, hearing loops, accessible presentation technology), similar to services offered by convention bureaus in established accessible destinations. Develop partnerships with local accessibility organizations and disability advocacy groups to provide training programs for hospitality staff, venue managers, and transportation providers, ensuring consistent service standards and cultural competency when serving delegates with diverse needs, with measurable outcomes tracked through guest satisfaction surveys and accessibility compliance audits.