Sanya should prioritize standardizing accessibility features across all areas of the destination, particularly addressing the significant gap between newer resort developments and older city areas to create a consistently inclusive business tourism environment. Implement a comprehensive accessibility audit and retrofitting program for older city areas: Conduct systematic assessments of sidewalks, crossings, and public spaces in downtown Sanya and older districts, following the model of Singapore's Barrier-Free Accessibility program. Establish a phased retrofitting plan with measurable targets, such as ensuring 80% of main business corridors have tactile paving, curb cuts, and accessible pedestrian crossings within 24 months. This will eliminate the current disparity between resort areas and older neighborhoods, ensuring consistent accessibility throughout the destination. Develop a centralized digital accessibility platform and multilingual information system: Create a dedicated mobile application and website (similar to Barcelona's Accessible Tourism portal) providing real-time information on accessible routes, venues, transportation, and services in multiple languages. Include detailed accessibility ratings for hotels, convention centers, restaurants, and attractions with photos and specific features listed. Partner with major venues to ensure their websites meet WCAG 2.1 AA standards, providing this information proactively rather than requiring advance inquiries. This addresses the current gap in accessible information provision outside major tourist areas. Establish mandatory accessibility standards for all business event venues and transportation: Implement certification requirements for MICE facilities similar to the Australian Tourism Industry Council's accessibility accreditation, ensuring all venues hosting business events meet minimum accessibility standards regardless of age or location. Extend accessibility features to all public transportation connecting business districts, including audio-visual announcements, wheelchair spaces, and accessible boarding on buses and trains. Create financial incentives or fast-track permitting for venues that exceed minimum standards, accelerating the transition from reactive accommodation to proactive universal design. Launch a specialized business events accessibility concierge service: Establish a dedicated team trained in accessibility requirements for business travelers, available before and during events to coordinate accessible transportation, accommodation modifications, dietary needs, and assistive technology. Model this service after Melbourne's accessible events support program, providing site visits, customized accessibility plans, and on-ground support for conference organizers. Include partnerships with local disability organizations to ensure services meet actual user needs and create employment opportunities, transforming Sanya's current ad-hoc approach into a systematic, professional support system that positions the destination as a leader in accessible business tourism in the Asia-Pacific region.