While Montego Bay demonstrates strong accessibility within resort zones and major venues, the destination should prioritize extending inclusive infrastructure and services beyond tourism enclaves to create a comprehensively accessible business tourism environment. Key improvement recommendations include: 1. Expand Public Infrastructure Accessibility Beyond Resort Zones: Implement a phased sidewalk improvement program in downtown Montego Bay and key business districts, installing curb cuts, tactile paving, and continuous accessible pathways connecting hotels, convention centers, and commercial areas. Model this after Barcelona's 'Accessible Pedestrian Network' initiative, which created barrier-free routes between major business districts. This would enable business travelers with mobility needs to navigate independently beyond resort properties, increasing the destination's appeal for extended business stays and meetings held outside traditional venues. 2. Develop Comprehensive Digital Accessibility Resources: Create a dedicated accessible tourism portal with detailed accessibility audits of venues, hotels, restaurants, and attractions, including photos, measurements, and user reviews. Partner with AccessNow or similar platforms to crowdsource real-time accessibility information. Include downloadable accessible maps, transportation guides in multiple formats (large print, screen-reader compatible, simplified language), and 24/7 accessibility support hotline. Singapore's 'Accessible Tourism Hub' provides an excellent model, offering detailed facility information that reduces uncertainty for travelers with diverse needs. 3. Establish Mandatory Accessibility Standards for Business Service Providers: Introduce certification programs for conference facilities, business hotels, and transportation providers that exceed basic ADA compliance, incorporating universal design principles. Require annual accessibility audits and staff training on disability awareness and inclusive service delivery. Provide incentives or recognition for businesses achieving 'Gold Standard' accessibility, similar to Australia's 'Accessible Tourism Accreditation.' This would ensure consistent, high-quality accessible experiences across all business touchpoints, not just major venues. 4. Enhance LGBTQ+ Inclusivity Throughout the Destination: While resort zones show welcoming attitudes, extend LGBTQ+ inclusive policies and training to all tourism and business sectors, including rural areas and local businesses. Develop partnerships with LGBTQ+ business travel organizations, implement visible non-discrimination policies, and create safe space certifications for venues and accommodations. Montreal's 'LGBTQ+ Friendly Business Certification' program demonstrates how destinations can move from passive tolerance to active inclusion, attracting diverse business events and conferences. 5. Implement Proactive Accessible Transportation Network: Move beyond 'upon request' wheelchair-friendly vehicles to establish a fleet of permanently accessible taxis and shuttle services with real-time booking apps showing vehicle accessibility features. Create fixed-route accessible shuttles connecting airport, hotels, convention center, and business districts with guaranteed service frequencies. Integrate accessibility information into all transportation apps and booking platforms. This proactive approach, modeled after Vancouver's accessible taxi program, eliminates the uncertainty and advance planning burden currently placed on travelers with accessibility needs.