While Cascais demonstrates strong accessibility performance with a score of 88/100, targeted enhancements in information accessibility and historic area adaptations can elevate it to outstanding status. Key improvement recommendations include: Enhance Digital Accessibility and Information Provision: Develop a comprehensive, WCAG 2.1 AA-compliant accessibility portal on the destination website featuring interactive maps showing accessible routes, venues, and facilities with real-time updates. Implement a mobile app similar to Barcelona's Accessible Tourism app that provides turn-by-turn accessible navigation, venue accessibility ratings, and emergency assistance features. Create multilingual accessibility guides in formats including large print, braille, and audio versions, and establish clear accessibility signposting throughout the destination using international symbols and QR codes linking to detailed information. This will improve the current 21/25 score for information provision to excellence level. Expand Historic Center Accessibility: Launch a systematic accessibility audit and retrofit program for the historic center, prioritizing key business districts and cultural attractions. Following the example of Porto's historic accessibility project, install discreet ramps, tactile paving, and accessible wayfinding in heritage areas while preserving architectural character. Create designated accessible walking routes connecting major business venues, hotels, and attractions with rest areas and accessible facilities. This addresses remaining gaps in physical infrastructure to achieve the full 25/25 potential. Establish an Accessibility Certification Program: Develop a destination-wide accessibility certification scheme for hotels, venues, restaurants, and service providers, similar to Visit England's National Accessible Scheme. Provide training and support for businesses to achieve certification levels, creating a network of verified accessible services. Publish an annual accessibility directory showcasing certified providers and their specific accommodations, enabling event planners to make informed decisions. This initiative strengthens inclusivity policies and business services simultaneously. Create a Dedicated Business Events Accessibility Concierge Service: Establish a specialized support service offering pre-event accessibility consultations, on-site coordination, and post-event feedback collection. Model this after Melbourne's accessible events support program, providing event organizers with detailed venue accessibility assessments, equipment rental coordination, and trained accessibility assistants. Develop partnerships with specialized service providers for sign language interpretation, assistive technology, and accessible transportation, ensuring seamless support for all business event participants with diverse needs.